3we is committed to providing a safe, transparent, and enjoyable gaming environment for all Malaysian players. Gambling is meant to be entertainment — when it stops feeling that way, we are here to help.
⚠️ Important Notice: 3we is strictly for individuals aged 21 and above. If you feel your gambling is no longer within your control, please use the self-exclusion tools in your account settings or contact our support team at any time. Help is available, and it's okay to ask for it.
Responsible gaming is about keeping gambling in its proper place — a form of entertainment that is enjoyable, affordable, and controlled. At 3we, we believe every Malaysian player deserves to enjoy slots, live casino, sportsbook, poker, and lottery without those activities causing harm to themselves, their families, or their finances.
The reality is that for most players, gambling is a fun activity done in moderation — placing a bet on the Malaysia Super League match on Saturday night, spinning a few rounds on your favourite slot during your lunch break in Petaling Jaya, or playing a hand of poker with friends. That is exactly what 3we is designed for: affordable entertainment in MYR, with instant FPX and DuitNow banking that keeps you in control of what you spend.
But gambling can become problematic for some players, and 3we takes that seriously. Problem gambling is not a character flaw — it is a recognised condition that can affect anyone regardless of age, income, or background. The tools and information on this page exist because 3we genuinely cares about the wellbeing of every player on the platform, not just as a regulatory obligation.
3we enforces a strict 21+ age restriction across all products and all device types. Age verification is mandatory before any withdrawal can be processed, and 3we reserves the right to request identity documents from any account at any time. Accounts that cannot be verified as belonging to an individual aged 21 or above will be closed immediately.
Gambling should never be used to address financial problems. If you are depositing money you cannot afford to lose, borrowing money to fund your gaming, or gambling to recover previous losses, please stop and use the responsible gaming tools described on this page or contact our 24/7 support team.
Honest self-assessment is the first step. Ask yourself these questions:
Q1Do you find yourself gambling with money originally set aside for bills, rent, or daily expenses?
Q2Have you tried to cut back on gambling but found it difficult or impossible to stop?
Q3Do you feel restless, irritable, or anxious when you are not gambling?
Q4Are you gambling to escape problems, relieve stress, or recover from a previous loss?
Q5Have family members, friends, or colleagues expressed concern about your gambling habits?
Q6Do you lie to people close to you about how much time or money you spend gambling?
Q7Have you borrowed money or sold belongings to fund your gambling?
If you answered yes to two or more of the above, we strongly encourage you to use the tools below or seek professional support. Recognising the signs early makes a significant difference.
All of the following tools are available to every registered 3we player, directly from your account settings — no need to contact support to activate them.
Set a daily, weekly, or monthly maximum deposit amount directly from your 3we account settings. Once set, the limit takes effect immediately and cannot be increased until the current limit period has elapsed — preventing impulsive top-ups in the heat of a session.
Set a maximum continuous play duration and 3we will display a clear on-screen notification when that time has been reached. Taking regular breaks is one of the most effective ways to maintain perspective and avoid chasing losses during a losing run.
Request a temporary account suspension for a defined period ranging from 24 hours to 6 weeks. During a cool-off period, you cannot log in to 3we or make any deposits. This tool is ideal if you feel you need a short break without committing to permanent self-exclusion.
Request permanent or indefinite self-exclusion from the 3we platform. Self-exclusion requests submitted to the 3we support team are processed within 24 hours. Once active, the exclusion cannot be reversed during the specified period — even if you request it. This is a firm protection, not a soft toggle.
Review your complete deposit, withdrawal, and gaming history at any time from your 3we account dashboard. Reviewing your actual activity — especially total deposits versus total withdrawals over a month — is a straightforward way to assess whether gambling is remaining within a comfortable budget.
The 3we support team is available around the clock via live chat and at [email protected]. If you want to activate any responsible gaming tool but are unsure how, or if you want to discuss your situation confidentially, our team is trained to assist without judgment.
Activating responsible gaming tools on your 3we account takes less than two minutes. Here is how:
Access your 3we account via 3we.club on any device — phone, tablet, or desktop. The responsible gaming tools work identically across all devices.
Tap your account icon at the top right of the screen, then select "Account Settings" from the dropdown menu.
Find the dedicated Responsible Gaming section in your account settings. All available tools — deposit limits, session reminders, cool-off, and self-exclusion — are listed here.
Select the tool you want to activate, enter the relevant parameters (limit amount, duration, etc.), and confirm. Deposit limit reductions and self-exclusion take effect immediately.
If you encounter any difficulty or prefer to activate a tool through the support team rather than self-service, contact [email protected] or use the 24/7 live chat. All requests are handled promptly and with full confidentiality.
For players who enjoy gambling as entertainment, the following habits help keep it that way:
Decide on a fixed MYR amount you are comfortable losing before you start each session. Use 3we's deposit limit feature to enforce it automatically. Treat this amount the same way you would a meal out or a cinema ticket — money spent for the experience.
It sounds counterintuitive, but setting a win target — and stopping when you hit it — is one of the most effective ways to bank a profit. Continuing to play after a big win often results in giving it back. Log out after a good session and enjoy the result.
Chasing losses — depositing more money to try to recover what you have lost — is the single most common pattern that leads to problem gambling. If you have hit your session limit, stop. The games will be there tomorrow.
Use the session time reminder tool to prompt yourself to step away every 30-60 minutes. A short break — even just making a cup of teh tarik — restores perspective and prevents the tunnel vision that extended sessions can create.
Access to all 3we products — including slots, live casino, sportsbook, poker, and lottery — is strictly restricted to individuals who are at least 21 years of age. This is a non-negotiable requirement and applies regardless of how the 3we platform is accessed.
3we applies automated age verification checks at the point of registration. For accounts where verification cannot be completed automatically, manual KYC review is required before withdrawal privileges are enabled. Any account found to belong to an individual under 21 years of age will be closed immediately, deposits returned where possible, and any winnings forfeited.
If you are a parent or guardian and are concerned that a minor may have accessed or registered an account on 3we, please contact [email protected] immediately. 3we will investigate and act without delay.
Responsible gaming tools are available to all 3we players at no cost, at any time. If you are ready to play, 3we offers 500+ slots, live casino, sportsbook, poker, and lottery — all in MYR with instant FPX and DuitNow banking.
⚠️ 3we is for adults aged 21 and above only. Gambling can be addictive — please play within your means. Need help? Contact [email protected] anytime.