Terms & Conditions — 3we

1. Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", "you") and 3we.club ("3we", "we", "us", "the Platform"). By accessing, registering on, or using any part of the 3we platform — including but not limited to the website at 3we.club, the live casino section, slots, sportsbook, poker, and lottery products — you unconditionally accept and agree to be bound by this Agreement in its entirety.

If you do not agree with any provision of these Terms and Conditions, you must immediately cease all use of the 3we platform. Continued use of 3we following any amendments to this Agreement constitutes your acceptance of the revised terms. 3we reserves the right to update this Agreement at any time; the current version is always accessible at 3we.club/terms-conditions with the effective date clearly stated.

2. Eligibility & Age Verification

Access to the 3we platform is strictly restricted to individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age at the time of registration and at all times during which you use the platform.
• You are legally permitted to participate in online gaming activities under the laws applicable to your jurisdiction.
• You are not a resident of any jurisdiction in which access to online gaming platforms is expressly prohibited.
• You are acting on your own behalf, not as an agent or representative of any third party.
• You have not been previously excluded or banned from the 3we platform or any related service.

3we reserves the right to request identity verification documents at any time, including but not limited to a copy of your Malaysian national identity card (MyKad), passport, or other government-issued identification, as well as proof of address and source of funds where deemed appropriate. Failure to provide satisfactory documentation upon request may result in suspension or permanent closure of your account and forfeiture of any pending withdrawals pending resolution of the verification matter.

Age Verification Procedures

3we employs automated age verification checks at the point of registration. Where automated verification is inconclusive, manual review will be conducted. All accounts identified as belonging to individuals under 21 years of age will be closed immediately, any deposits returned to the original payment method where reasonably possible, and winnings generated during the period of underage use will be forfeited.

3. Account Registration

Each eligible individual may register and maintain only one (1) account on the 3we platform. The creation of multiple accounts by the same individual — whether under the same or different identities — is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all balances.

Registration Obligations

When registering a 3we account, you represent and warrant that:

• All information provided during registration is accurate, complete, and current.
• You will promptly update your account information if any details change.
• You are the sole authorised user of your account and will not share your login credentials with any third party.
• You will notify 3we immediately at [email protected] if you believe your account has been accessed without authorisation.

Account Security

You are solely responsible for maintaining the confidentiality and security of your 3we login credentials, including your username and password. 3we strongly recommends enabling two-factor authentication (2FA) on your account. 3we shall not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to maintain adequate security measures.

Account Verification (KYC)

3we applies Know Your Customer (KYC) and Anti-Money Laundering (AML) verification procedures in accordance with international gaming authority compliance standards. Account verification may be required before a withdrawal can be processed. 3we reserves the right to withhold withdrawal processing pending satisfactory completion of all verification requirements.

4. Deposits & Withdrawals

All transactions on the 3we platform are conducted in Malaysian Ringgit (MYR). 3we supports the following Malaysian payment methods: FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, and Public Bank online banking.

Deposit Terms

• The minimum deposit on 3we is RM 10. Maximum deposit limits may apply depending on the selected payment method.
• Deposits are credited to your 3we account balance in real time for FPX and DuitNow transactions. E-wallet deposits typically credit within seconds.
• 3we does not charge any fees on deposits. Any fees imposed by your bank or e-wallet provider are your responsibility.
• Only payment methods registered in your own name may be used to deposit. Third-party deposits are strictly prohibited.

Withdrawal Terms

• The minimum withdrawal amount is RM 50. 3we charges zero fees on all withdrawals.
• E-wallet withdrawals (Touch 'n Go, Boost, GrabPay) typically complete within 15 minutes for verified accounts.
• Bank transfer withdrawals to Maybank, CIMB, and Public Bank are processed on the same business day for fully verified accounts.
• Withdrawals may only be made to a payment method registered in your own name. 3we reserves the right to refuse or reverse withdrawals where the destination account cannot be verified as belonging to the registered account holder.
• 3we reserves the right to request source of funds documentation for withdrawals exceeding applicable thresholds in compliance with AML obligations.

5. Bonuses & Promotions

3we may from time to time offer bonuses, free spins, cashback credits, reload promotions, and other incentives to eligible players. All bonus offers are subject to specific terms and conditions communicated at the time the offer is made, including but not limited to wagering requirements, game restrictions, minimum odds requirements (for sportsbook bonuses), and expiry periods.

• Bonus funds are credited to a separate bonus balance and may not be withdrawn until all applicable wagering requirements have been met.
• 3we reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Abuse of bonus offers — including but not limited to creating multiple accounts to claim bonuses, using automated betting software, or placing offsetting bets — will result in forfeiture of the bonus and any associated winnings, and may result in account closure.
• Bonuses are non-transferable and cannot be exchanged for cash except where wagering requirements have been fully satisfied.

6. Game Rules & Fair Play

All games available on 3we — including live casino, slots, sportsbook, poker, and lottery — are subject to their individual game rules as displayed within the game interface. Players are responsible for familiarising themselves with the applicable rules before placing any wager.

• Slot games at 3we use certified Random Number Generator (RNG) systems that are independently audited for fairness.
• Live casino games use physical equipment (cards, wheels, dice) operated by professional dealers in licensed studio environments. Game outcomes are determined by genuine physical processes, not software simulation.
• Published Return to Player (RTP) percentages are accurate and reflect long-term statistical averages. RTP does not guarantee outcomes on any individual session or bet.
• In the event of a technical fault, disconnection, or game error during play, 3we will investigate and resolve the matter based on available server-side game logs. 3we's decision on disputed outcomes is final.
• Sportsbook odds are subject to change before event commencement. Bets accepted at confirmed odds will be settled at those odds regardless of subsequent line movements.

7. Responsible Gaming

3we is committed to promoting responsible gaming and maintaining a safe environment for all players. The following responsible gaming tools are available to all registered 3we account holders and can be activated at any time from the account settings menu:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Cool-Off Period: Temporarily suspend your account for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Permanently or indefinitely exclude yourself from the 3we platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

If you believe you may have a gambling problem, we encourage you to seek help. Contact the 3we support team at [email protected] to activate any of the above tools or to request information about external support resources available in Malaysia.

8. Prohibited Activities

The following activities are strictly prohibited on the 3we platform and will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Using fraudulent, stolen, or otherwise unauthorised payment methods.
• Providing false or misleading identity information during registration or KYC verification.
• Attempting to manipulate game outcomes through the use of software tools, exploits, or collusion with other players or dealers.
• Money laundering or using the 3we platform to process funds derived from illegal activity.
• Creating multiple accounts to circumvent account limits, bans, or bonus restrictions.
• Using automated betting systems, bots, or scripting tools without express written authorisation from 3we.
• Accessing the 3we platform from a jurisdiction where such access is expressly prohibited by applicable law.
• Engaging in any conduct intended to harm, disrupt, or defraud 3we or other users of the platform.

9. Intellectual Property

All content on the 3we platform, including but not limited to the 3we logo, website design, game interfaces, text, graphics, software, and trademarks, is the intellectual property of 3we or its licensors and is protected under applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the 3we platform for personal, non-commercial gaming purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the 3we platform without express prior written consent from 3we.

10. Limitation of Liability

To the maximum extent permitted by applicable law, 3we, its officers, directors, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the 3we platform, including but not limited to:

• Loss of winnings or profits resulting from technical faults, service interruptions, or connectivity issues.
• Errors in game software or live casino streams beyond 3we's reasonable control.
• Unauthorised access to your account resulting from your failure to maintain adequate security.
• Any decision to restrict, suspend, or close your account in accordance with these Terms and Conditions.

3we makes no warranty, express or implied, regarding the uninterrupted or error-free availability of the platform. Scheduled and emergency maintenance may result in temporary service interruptions. 3we will endeavour to provide advance notice of scheduled maintenance where reasonably practicable.

11. Privacy & Data

3we collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and Conditions. By registering on 3we, you consent to the collection and processing of your personal data as described in the Privacy Policy. Your data is used for account management, identity verification, transaction processing, fraud prevention, and regulatory compliance purposes.

3we will not sell your personal data to third parties. Data may be shared with payment processors, KYC verification providers, and regulatory bodies as required for the operation of the platform and compliance with applicable law.

12. Amendments & Governing Law

3we reserves the right to amend these Terms and Conditions at any time. Amendments will be published on this page with an updated effective date. Where changes are material, 3we will endeavour to notify registered players via email or an in-platform notification. Your continued use of the 3we platform following any amendment constitutes acceptance of the revised Terms and Conditions.

This Agreement shall be governed by and construed in accordance with international online gaming licensing standards and applicable law. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts or arbitration bodies specified under 3we's licensing framework.

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

For questions about these Terms and Conditions, contact the 3we support team: [email protected]